"Facilitation Skills" Background In the planning of any organizational process that relies upon
stakeholder participation, serious consideration should be given to the need for effective in-house facilitation. Effective facilitation can also be a means to achieve maximum value from the on-going prevalent, costly
(in person-hours), and necessary use of "meetings, bloody meetings". Participants in this workshop learn how to manage a "pathway" through the real dynamics of group decision-making. Participants have used these
skills to expedite change initiatives or enhance their value as resource persons in their own organizations.
Workshop Title: "Facilitation Skills" Brief Description: This highly participative (two-day) session provides an abundant set of tools, insights, and practical experience for support of effective group
decision-making. Instruction builds upon over 30 years of Facilitation experience, and is combined with exercises for Practice and Observation of a wide variety of
facilitation techniques. The skills learned are especially relevant for the involvement of people in participative work design.
Potential Participants:
'Line' Decision-makers, Resource persons and Technical staff (all levels), and Educators/Professionals. Topics:
- Why & What of Facilitation
- Group Memory
- Process Design & Start-Up
- Facilitative Listening
- Organizing Open Discussion
- Consolidating & Prioritizing
- Dealing with Difficult Dynamics
- Brainstorming
- Framework for Sustainable Agreement
- Evaluation & Decision-Making
- Closure
Learning Outcomes: (What will people walk away with?)
- Reinforced Understanding of the Role, Functions, and Values of a Facilitator
- Refreshed Competence and Self-Confidence in fundamental Facilitation Skills
- Refinement of individual Facilitator Preparations & Plans for specific processes they facilitate
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