"The Quality Workplace"
Found exclusively,  here,      on   ModernTimesWorkplace.com


High Performance/High Integrity Workplaces

are based upon development in the Quality of 3 Relationships
that are experienced by each Person in a work organization:

  i)     the relationship between each Person (P) and their Employer (E);
  ii)    the relationship between each Person (P) and other People (P) at work; and,
  iii)   the relationship between each
Person (P) and their Role (R)
            or 'job' in the work of the organization.


These 3 relationships are also inter-dependent. This is a reflection of the reality that any given work organization functions as a "socio-technical system" (STS). All forms of work organization depend upon two inter-related parts—the 'technical' – the software and/or hardware performing operations on things or information – and the 'social' – how people interact and work with this technology to yield a product or service.

Socio-Technical System (STS) Design

focuses upon development of key practices in which the 'social' and 'technical' parts -- and thereby, the needs of people, the technology and the business of the organization -
 are "jointly optimized".


key practices are, together, the 'building blocks' of a Quality Workplace that
achieves High Performance with High Integrity.

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Workshop Title: "The Quality Workplace"

Brief Description: This workshop develops an understanding of work organization as a
"socio-technical system", together with an appreciation of the principles embedded in
each key practice through which a Quality Workplace is built. The workshop can be
delivered in a variety of formats -- as a one-day overview of the 'system' of key practices
-- or (more frequently)

as one or more six-hour session(s) examining a specific key practice (e.g. Responsible
Self-Management or Whole-Systems Teamwork) with experiential learning exercises or
actual application to address the situation and needs of one's own work setting

Potential Participants: Managers (all levels), Human Resources and Technical staff, Union officials, Employees (all levels), and Educators/Professionals.


  • Three Relationships to be "jointly optimized" for a Quality Workplace
  • Work Organization as a "Socio-Technical System"
  • A Learning Organization 'open' to continuous improvement
  • Responsible Self-Management
  • Whole Systems Teamwork
  • Technological Choice for People at the Center of New Technology
  • Participative Design of Work
  • Extraordinary Results for People & the Business

Learning Outcomes: (What will people walk away with?)

  • In-depth Understanding of Key Principles for the design of Quality Workplaces
  • Capability to Apply the selected Key Practice(s) in one's Own Work Setting

See (and Click to read) Resource Guidebook Chapters (below)
.................... with links to relevant Video in Modern Times DVD Collection: 

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