· "The unique multi-media approach made the day very interesting."
· "The case studies in print and the case studies in DVD were great."
· "The workshop leader was a great presenter and educator, with lots of experience."
· "The passion comes through, as does the expertise."
· "Definitely an asset to have both management and employee reps participate."
· "Opportunities to discuss and reflect allowed us to plan for our own situation."
· "The focus on principles as the 'drivers' enables us to develop our own practices."
· "A great practical look—a program that can be used immediately."