Found exclusively,  here,      on

Each of the workshops described below provides practical opportunities to enhance participants' capabilities to develop or design their own work organization as an open "socio-technical system" (STS) with the attributes of a Quality Workplace
(click on titles below for specific workshop descriptions):

                                                                     · The Quality Workplace

                                                                     · High Integrity Labour Relations

                                                                     · Managing for Outstanding Safety

                                         · Facilitation Skills.

     These programs are tested and proven, ready "off the shelf."  However, we prefer to
                               customize sessions to meet site-specific needs.
                                     Contact US
  to discuss possible options.          

Here is a sample of what Past Participants have said about these workshops…

· "The unique multi-media approach made the day very interesting."

· "The case studies in print and the case studies in DVD were great."

· "The workshop leader was a great presenter and educator, with lots of experience."

· "The passion comes through, as does the expertise."

· "Definitely an asset to have both management and employee reps participate."

· "Opportunities to discuss and reflect allowed us to plan for our own situation."

· "The focus on principles as the 'drivers' enables us to develop our own practices."

· "A great practical look—a program that can be used immediately."

References from Participating Organizations can also be provided.  Contact US @

High Performance/High Integrity Workplaces

are based upon development in the Quality of 3 Relationships
that are experienced by each Person in a work organization:

  i)     the relationship between each Person (P) and their Employer (E);
  ii)    the relationship between each Person (P) and other People (P) at work; and,
  iii)   the relationship between each
Person (P) and their Role (R)
            or 'job' in the work of the organization.

These 3 relationships are also inter-dependent. This is a reflection of the reality that any given work organization functions as a "socio-technical system" (STS). All forms of work organization depend upon two inter-related parts—the 'technical' – the software and/or hardware performing operations on things or information – and the 'social' – how people interact and work with this technology to yield a product or service.

Socio-Technical System (STS) Design

focuses upon development of key practices in which the 'social' and 'technical' parts -- and thereby, the needs of people, the technology and the business of the organization -
 are "jointly optimized".


These key practices are, together, the 'building blocks' of a Quality Workplace that achieves High Performance with High Integrity.